Video, Security Key to Support Remote Work Collaboration

Organizations that are successful in their remote work collaboration investments are increasing their IT budgets to spend more on security, video and productivity apps, according to a Metrigy workplace collaboration study of 476 organizations across 11 countries.

SUPPORTING ALL ASPECTS OF VIDEO

Successful organizations provision more audio and video devices to optimize the work-from[1]home experience, according to the study. Devices can range from basic headsets and laptops with built-in webcams to more sophisticated speakerphones and lighting setups.

Providing devices to end users also enables IT departments to centrally manage devices and integrate performance management to measure audio or video quality, monitor device health and maintain firmware updates, said Metrigy analyst Irwin Lazar in a recent webinar. Performance management integrations can also give IT visibility into the home worker environment to provide better support.

Organizations looking to improve employee efficiency should also deploy video in meeting rooms and desktops. Even as offices reopen, employees may not feel comfortable going into a conference room for a meeting. Instead, some employees will choose to attend meetings from their desks while others will attend a meeting in a small group in a larger conference room.

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