This InfoBrief draws upon primary survey research from IDC to explore key
challenges and requirements for companies as they better prepare their
workers to succeed in an era of AI-enabled businesses.
As businesses face ongoing challenges to find top talent and rely
increasingly on AI and generative artificial intelligence (GenAI) to
augment their workforce, they must consider key areas of upskilling
and cross-skilling, and the technologies to fully equip employees
securely, simply and at scale. This approach enables organizations
achieve goals for productivity and growth.
To broadly attract and keep employees, organizations need to offer
hardware, software and services that deliver a parity of experience for
workers across remote, field and on-site locations. This requires laptops
and other hardware devices to be purpose-built for secure support of
AI-enabled work practices.