CX Tech Talk: CX Summit Unpacked - Top Takeaways & What’s Next for Zoom CX
July 23, 2025 10:00 AM PT / 1:00 PM ET
Event Details
Couldn’t attend Zoom’s first-ever CX Summit—or want to revisit the best moments?
Join us on Tuesday, July 23 at 10 AM PT / 1 PM ET for an interactive virtual session that breaks down the most impactful insights from the event. We’ll spotlight standout takeaways from industry leaders, uncover what CX excellence looks like in an AI-first era, and share what’s new (and what’s coming) for Zoom CX and Zoom Virtual Agent.
Whether you're reimagining the customer journey or refining your approach, this session will help you build an outcome-driven AI strategy that enhances human-centered experiences and delivers a truly differentiated customer experience.
You’ll walk away with:
- Key takeaways from CX leaders on aligning teams and scaling
innovation - Practical tips for implementing AI across the customer journey
- A first look at the latest innovations in Zoom Contact Center