Payroll has always been complex, but it's
growing even more challenging as the
world of work continues to transform. We're
seeing an explosion of different types of
work and workers, ever-evolving compliance
requirements, and AI and automation
embedded deeper into organizations'
processes. All of these changes come
together to create a complexity crisis for
today's payroll teams.
But despite so much change, payroll
professionals are also still struggling with
challenges from the past. Dayforce's Payroll
Complexity Survey, conducted in partnership
with PayrollOrg, revealed today's top payroll
pain points are compliance challenges
(45%), managing the complexities of multijurisdictional payroll (33%), and inefficient
processes (25%). This hasn't changed since
our last survey with PayrollOrg in 2022.
Since that time, payroll professionals also
think their jobs have gotten harder – with
58% saying so. And in tandem, filling
new or vacant payroll positions is now a
challenge, with 41% saying it is somewhat
or very difficult in their organization. This
could be because more than half (52%) said
processing payroll in their organization is
more complicated than it needs to be.
These are big problems for organizations as
they face greater pressure to control costs,
manage risk, and ensure efficient operations
amid persistent economic uncertainty in a
rapidly changing business climate.