The Four Key Components of Successful Digital Transformation

Over the last decade, many government organizations have tried to leverage SaaS and PaaS technologies to enable digital transformation in support of their mission. SaaS and PaaS technologies provide an opportunity to improve business processes and user experiences that result in improved mission delivery. Unfortunately, not all organizations were successful with their SaaS/ PaaS implementation, usually due to issues with their implementation approach. And for those that were successful, they quickly realized that the mission delivery value they were receiving from SaaS/PaaS was still limited by failure to address the other required components of successful digital transformation: improving access to data, enabling data-driven decisions, and facilitating stakeholder collaboration.