Telstra Australia adopts dynamic composite service orchestration

Telstra powers wholesale NaaS and enterprise intent-driven architecture with Nokia Orchestration Center and Unified Inventory

  • Deliver a premium customer experience with a reduced number of faults and faster provisioning times.
  • Create a digital infrastructure throughout its business.
  • Create a futureproof network and technology that integrates all domains including fixed, mobile and satellite.
  • Provide robust and resilient services with faster provisioning and isolation of faults in real time.
  • Remove service creation complexity to enable a shorter go-to-market time.

Business challenges and key drivers of the project

Telstra sought an orchestration solution that was aligned with TM Forum’s standards and that offered a complete service lifecycle experience, open architecture for customisation and reusable components for a multi-tenant service.

Telstra is Australia’s largest communications service provider (CSP). It offers a full range of services across all customer segments. Its key business units are Telstra Consumer and Small Business, Telstra Enterprise, Network, Product & Technology, and Telstra InfraCo.

Telstra’s T25 strategy prioritises open technology and APIs, in recognition of the evolving needs of the digital age. Telstra Reference Architecture Model (TRAM) has an API-first approach and is at the core of this strategy. TRAM creates modular building blocks (atomic services) for network and technology services, thereby allowing for easy combination into new offerings. Additionally, TRAM adheres to TM Forum’s Open Digital Architecture (ODA) principles to guarantee open interfaces and service reusability.

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